Help & contact
Email us
One person reads every message. We usually reply within 2 business days.
support@foxyfate.comHelpful to include: the reading name, roughly when you ran it, and what you expected to happen. Please don't email card numbers.
Before you write
These answer most messages instantly:
- FAQ — birth time unknown, pricing, how readings are written
- Refund policy — 7-day money-back guarantee, duplicate charges, credit packs
- Delete my data — wipe readings, birth details, and history yourself
- How readings work — pillars, elements, timing
If something in a reading upset you, please reach out. Readings are for reflection and entertainment — not advice, and never a diagnosis.